Professional,
Independent UX
Audits for Agencies
and Brands.

Using your audience insights alongside our evidence
based, best practice UX research, we provide a quick,
professional audit of your website or app, supported
by actionable recommendations.

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Tailored to fit

Our UX audit process is tailored to fit your unique project requirements.

01

The Brief

To kick things off, we'll ask you to complete a short brief describing your website or app, including any specific areas you'd like us to focus on. Alongside the brief we'll also ask you to supply additional insight data, which may include:

  • Audience research or personas
  • Analytics reports or performance data
  • Competitor or market research

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02

Project Immersion

Once we've digested the brief, we'll study any additional insights you've provided and immerse ourselves in your business and the product or service it provides. We'll also use this stage to clarify any questions or uncertainties before we begin the audit.

  • Review the brief
  • Study any additional insights provided
  • Clarify any questions

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“The audit process was extremely thorough,
professional and well-presented, with clear,
concise and easy to follow recommendations. The
report helped us to get client buy-in on a new phase
of design improvements, so was well worth the investment."

Mark Prince, Director, Codecrowd

03

UX Audit

Once we have everything we need, we'll commence the UX audit and follow a simple, three step process:

1. Identify and collate issues, supported by evidence based, best practice UX research and actionable recommendations.

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2. Rank each issue identified by severity: severe, moderate or minor.

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3. Separate ‘Quick Win’, easily resolvable issues from long-term user experience improvements.

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Optional Add-ons

White labelled report

Are you an agency? No problem, we can white label our UX audit reports with your branding.

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Face-to-face presentation

If you'd like us to present the findings of your UX audit face-to-face, just let us know.

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Video report

We can also provide a professional screen recording, presenting the findings of your report in video format.

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Skype call

Can't get everyone in the same room? No problem, just let us know and we can schedule a Skype call to present our findings.

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Wireframes

If required, we can action our findings for you and provide a set of high-fidelity wireframes for your design team to work from.

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UI design

We can also provide high quality, modern and on-brand UI designs if required, delivered in Sketch or via Zeplin.

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